If you are looking for something specific, the following areas should help. If you don’t find what you are looking for, or just want to let us know what’s on your mind, please Contact Us.

LEASE DEPOSITS, PRODUCT RETURNS, REWARDS CERTIFICATES, and GIFT CARDS

On December 29, 2009 Ski Market Ltd., Inc. ("Ski Market") filed a Chapter 11 bankruptcy proceeding. 

The bankruptcy process does not allow Ski Market to return any deposits made for leased equipment.  Customers in possession of leased equipment are entitled to retain the equipment in full satisfaction of their deposit claimr.  In addition, Ski Market cannot accept merchandise returns or exchanges, issue or redeem any Ski Market Rewards certificates, gift cards, or merchandise credits.

BICYCLE REPAIR & SERVICE
Click here for a complete description of bicycle repair and services available at Ski Market. Ski Market offers 48-hour turnaround on repairs and service. Please contact your local Ski Market retail store to check the current service department schedule.

BUS TRIP PROGRAM
Click here for a complete listing of the 2010 Ski Market bus trips. For details regarding specific trips, please call the Central Reservation Line 877-543-2810.. 

CUSTOMER SERVICE ISSUES
Ski Market works to provide the highest level of service possible. Please contact us with any issues you may have.

LAYAWAY POLICY

Ski Market is currently not accepting layaways..

PRIVACY POLICY

Ski Market respects your privacy and is committed to protecting it.  This privacy policy covers the personal information collected when you join the Ski Market Rewards Program, shop in Ski Market, St. Moritz, Underground or National Ski & Bike locations, visit the Ski Market website, or otherwise interact with Ski Market.  Ski Market's policy regarding your privacy is simple:  Ski Market does not under any circumstances share or sell your mailing information or email address with anyone.

SKI/SNOWBOARD TUNING
Click here for a complete description of ski and snowboard tuning services is available at Ski Market. Ski Market offers 48-hour turnaround on repairs and service. Please contact your local Ski Market retail store to check the current service department schedule.